Legal
FlowGrid Subprocessors
FlowGrid uses third-party service providers (“subprocessors”) to help deliver and secure the FlowGrid service. Subprocessors may process limited personal data on FlowGrid’s behalf.
If you have questions or wish to object to a new subprocessor on reasonable data protection grounds, contact [email protected].
Current subprocessors
| Subprocessor | Purpose | Processing location |
|---|---|---|
| Supabase | Primary database, authentication, and API platform for the FlowGrid application | EU (project region) |
| Vercel | Hosting and delivery for the FlowGrid application frontend | Global |
| Netlify | Hosting and delivery for the FlowGrid marketing website | Global |
| Cloudflare | DNS management, traffic routing/CDN, and network security services | Global |
| Cloudflare (Turnstile) | Bot protection for public forms and authentication flows | Global |
| hCaptcha | Bot detection and abuse prevention | Global |
| Resend | Transactional email delivery (product emails, notifications) | EU (Ireland) (as configured) |
| Stripe | Payment processing and billing | Global |
| Sentry | Error monitoring and application telemetry for debugging and reliability | EU (as configured) |
| Better Stack | Log management, uptime monitoring, and incident management | EU (as configured) |
| Upstash (Redis) | Caching, rate limiting, and ephemeral operational data | EU (as configured) |
| Amazon Web Services (Bedrock) | Primary AI model inference for AI-assisted features | EU (eu-north-1) |
| OpenAI | Vector embeddings and voice transcription for AI-assisted features | US |
| Anthropic | Fallback AI model inference for AI-assisted features | US |
| Google (OAuth / Identity) | Optional sign-in/account linking via OAuth/OIDC | Global |
| Microsoft (OAuth / Identity) | Optional sign-in/account linking via OAuth/OIDC | Global |
| Amazon Web Services (KMS, S3) | Encryption key management and encrypted backup storage | EU (as configured) |
Notes
- Optional integrations. Some subprocessors (e.g., Google/Microsoft OAuth) are used only if enabled by the customer or end user.
- Location is configuration-dependent. “As configured” means FlowGrid selects a region/setting where the vendor supports it; some vendors still operate global networks for delivery, support, and security.
- AI inference. AI-assisted features run model inference primarily on AWS Bedrock in EU regions. OpenAI (vector embeddings and voice transcription) and Anthropic (fallback inference) are used for the functions noted above.
- Subprocessor changes. This page is updated as subprocessors change.