The CRM That Doesn't Spy
on Your Customers
No ad pixels. No retargeting. We don't sell personal data or share it for advertising or resale. Optional third-party integrations are off by default and only enabled when you choose.
What "Privacy-First" Actually Means
Not marketing speak. Technical reality.
Field-Level Encryption
Sensitive fields are encrypted at rest and in transit. Decryption happens only for authorized users in your workspace, and access is audited.
- AES-256-GCM encryption
- Tenant-specific encryption keys
- Application-layer encryption
- Audit logging for access
No Ad Trackers
No Facebook pixels. No ad retargeting scripts. We don't sell personal data or share it for advertising or resale.
- No ad tracking
- No data selling
- Privacy-focused defaults
Complete Data Isolation
Your workspace is isolated with tenant scoping and row-level controls. Each tenant uses unique encryption keys for sensitive data.
- Tenant isolation
- Unique encryption keys
- Row-level security
- Strict access controls
Granular Access Control
Control who sees what at field, record, and object levels. Role-based permissions that actually make sense for your business.
- Field-level permissions
- Record-level access
- Object-level controls
- Role-based defaults
Passkey Authentication
Modern WebAuthn passkeys replace passwords. Phishing-resistant, user-friendly, no credential leaks. Works with hardware keys and biometrics.
- WebAuthn standard
- Hardware key support
- Biometric auth
- No password database
GDPR Compliance
Right to be forgotten, data export, privacy controls—no consultants required. Complete audit trails of who accessed what, when.
- Right to deletion
- Data portability
- Consent management
- DPA available
For Businesses That Take Privacy Seriously
European Companies
Hosted on EU/Swiss infrastructure (primarily Germany and Switzerland), with GDPR-aligned controls, DPAs, and privacy-by-design workflows.
Regulated Teams
Field-level encryption, audit trails, and granular permissions for sensitive customer information.
Financial Advisors
Protect sensitive client financial data. Encryption for account details. Compliance-ready audit logs.
Privacy-First Businesses
Any business that believes customer data is a responsibility, not an asset to monetize.
You Own Your Data. Period.
Export reports and audit logs to CSV anytime. For a full account export (portability/GDPR), you can request an export from support. Your data is yours.
- CSV exports for reports and audit logs
- Full account export available on request
- No lock-in contracts
- Regular automated backups
"We wanted a CRM where customer data stays customer data. FlowGrid's approach to data ownership is exactly what we needed."
— Privacy-conscious founder who values their customers' trust
Frequently Asked Questions
Is FlowGrid GDPR compliant?
Yes, by design. We offer Data Processing Agreements (DPAs), provide right-to-be-forgotten tools, and maintain audit logs so you can understand who did what and when.
Can I encrypt specific fields?
Yes. Mark fields as encrypted in the schema builder. Only users in your workspace with the right permissions can decrypt the value. Support access, when needed, is time-limited and requires explicit approval.
Where is my data stored?
FlowGrid is hosted on EU/Swiss cloud infrastructure (primarily Germany and Switzerland). Your data is isolated per-tenant and encrypted with tenant-specific keys. If you have strict data residency requirements, contact us and we’ll confirm what we can support.
Does FlowGrid use my data for AI training?
No. Nexus AI processes your queries to provide answers, but we never train our models on your actual data. Your customer information stays yours.
Can I export my data anytime?
You can export reports and audit logs to CSV. For a full account export (portability/GDPR), contact support and we’ll provide an export securely.
What about backups?
We run regular automated backups and have a disaster recovery plan. Backup retention and recovery options depend on the environment and plan.
Is there an on-premise option?
Not currently. FlowGrid is cloud-only, but we maximize security controls with field-level encryption, granular permissions, and complete data isolation.
How does passkey login work?
WebAuthn standard—use your device's biometric (fingerprint, Face ID) or a hardware security key (YubiKey). No passwords to remember, no phishing risk.
Ready for a CRM That Respects Your Data?
Join businesses that choose privacy without compromise. 14-day free trial, no credit card required.